• Q. When do I need to check-in before boarding a TGV train?

  • Q. How many classes does ICE train offer?

  • Q. How many luggage can I carry onboard an ICE train?

  • Q. Is there a limit for luggage on trains?

  • Q. How far in advance can I book Thalys tickets?

  • Q. How many classes of travel does Eurostar offer?

  • Q. How far in advance can I book my AVE tickets?

  • Q. What are the main destinations ICE trains connect to?

  • Q.Are dining cars available on all trains in Europe?

  • Q. How far in advance can I book an ICE train?

  • Q. When do I need to check-in before boarding a Lyria train?

  • Q. How often does Eurostar run?

  • Q. Do I need to book my Eurostar ticket?

  • Q. How many luggage can I carry on-board Eurostar?

  • Q.Which station does the Gatwick Express arrive into?

  • Q. How far in advance can I book a Lyria ticket?

  • Q. Under train tickets and schedules, does the fare represent a per person rate or total for everyone?

  • Q. What are the main destinations Frecciarossa trains connect to?

  • Q. How many luggage can I carry on-board Frecciarossa trains?

  • Q. How many luggage can I carry onboard AVE trains?

  • Q. What are the main destinations AVE trains connect to?

  • Q. What are the differences between Full Fare, Leisure Fare, Youth Fare, Passholder Fare and Senior Fare on Eurostar?

  • Q. How many classes does Frecciarossa offer?

  • Q.Do trains offer facilities for handicapped passengers?

  • Q. Do I need to book my Lyria ticket?

  • Q. What is the difference between 1st and 2nd class on the Eurostar (London to Paris or Brussels)?

  • Q. What is the difference between 1st and 2nd class on the TGV Med (Geneva to Nice & Marseille)?

  • Q.Can I get off the train for a few hours and then get back on later that day if I'm holding a train ticket?

  • Q. Where can I find timetable information?

  • Q.Can I request a seat facing forward?

  • Q. How many classes of travel does Thalys offer?

  • Q. How far in advance can I book a Frecciarossa ticket?

  • Q. Do I need to book my TGV ticket?

  • Q. How many pieces of luggage are we permitted to carry on Eurostar?

  • Q. How shall I retrieve my ICE train tickets?

  • Q. When do I need to check in before boarding an AVE train?

  • Q.Which station does the Heathrow Express arrive into?

  • Q.Are dogs allowed on the train?

  • Q. How many luggage can I carry on-board Lyria?

  • Q. What are the main destinations Lyria trains connect to?

  • Q. When are meals served on Eurostar?

  • Q.How do we get on a train?

  • Q. Do I need to book my Thalys ticket?

  • Q.Are lockers and luggage storage available at all major train stations?

  • Q. When do I need to check in before boarding an ICE train?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. How shall I retrieve my Thalys tickets?

  • Q. Will there be a toilet on the train?

  • Q. What is the minimum time allowed for check-in on Eurostar?

  • Q.How frequently do the Gatwick Express and Heathrow Express run?

  • Q. What is the difference between 1st and 2nd class on the TGV East (Paris to Stuttgart)?

  • Q. What are the main destinations Eurostar trains connect to?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. Is there a catering service on Eurostar trains?

  • Q. How shall I retrieve my AVE tickets?

  • Q. Do I need to book my AVE ticket train?

  • Q. What is the difference between 1st and 2nd class on the AVE (Madrid to Cordoba & Seville)?

  • Q. On Eurostar, what are the differences between the Business Premier, Leisure Select, and Standard Classes of service?

  • Q. How many luggage can I carry on-board TGV?

  • Q. Can a passenger take a car on Eurostar?

  • Q. Is Eurostar included with my railpass?

  • Q. How many luggage can I carry on-board Thalys?

  • Q. When do I need to check-in before boarding a Frecciarossa trains?

  • Q. Is there a catering service on Lyria trains?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q. When do I need to check in before boarding a Eurostar train?

  • Q. Do I need to book my ICE train ticket?

  • Q. How shall I retrieve my Lyria tickets?

  • Q. What is the difference between Premier, Comfort Flexi, Comfort, Freedom and Economy selection?

  • Q. How far in advance can I book a TGV ticket?

  • Q. Is there a catering service on TGV trains?

  • Q. How shall I retrieve my Eurostar tickets?

  • Q. How old do you have to be to qualify for Senior Fare on Eurostar?

  • Q. Is there a catering service onboard Frecciarossa?

  • Q. What is the difference between 1st and 2nd class on the TGV France-Italy?

  • Q. What are the main destinations TGV trains connect to?

  • Q. What is the difference between 1st and 2nd class on the Thalys (Paris to Brussels and Amsterdam)?

  • Q. How shall I retrieve my TGV tickets?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. Is there a catering service in ICE train?

  • Q. Should Eurostar, Thalys and other High Speed Train tickets be purchased prior to your departure date?

  • Q.What is the difference between 1st Class and 2nd Class accommodations?

  • Q. How many classes of travel does TGV offer?

  • Q. What are the main destinations Thalys trains connect to?

  • Q. How many classes does AVE train offer?

  • Q.Can I bring my bike on the train?

  • Q. Do I need to book my Frecciarossa ticket train?

  • Q. Is there a catering service onboard AVE trains?

  • Q. How many classes of travel does Lyria offer?

  • Q. Do I have to reserve a seat on a high-speed train?

  • Q. When do I need to check in before boarding a Thalys train?

  • Q. Is there a catering service on Thalys trains?

  • Q. How long in advance can you book a Eurostar ticket?

  • Q.Is there a nonsmoking section on the train?

Browse our FAQ


  • Q. What is a travel day?

  • Q. Are there any special or discounted fares associated with a Eurail Italy pass?

  • Q. What does validation mean?

  • Q. Can I buy my pass in Europe?

  • Q. Where can I use my Swiss pass?

  • Q. Is it possible to avoid reservations or extra charges?

  • Q. Are there family passes?

  • Q. Can I go back and forth between the countries that are on my pass?

  • Q. Is Eurostar included with my railpass?

  • Q. Where can I use my Eurail Select Pass?

  • Q. Which number of travel days should I buy? What is the best pass for me?

  • Q. Do bonuses take up 1 day on a railpass?

  • Q. Can I have some special or discounted fares with my Swiss pass?

  • Q. How can I check whether I need reservations?

  • Q. Does the passenger's name on the pass need to match the name on the passport?

  • Q. What is a travel day?

  • Q. Which countries are valid on the Select pass?

  • Q. Which countries are valid on the Global pass?

  • Q. What is the Swiss Family Card?

  • Q. How can I validate my Eurail Italy pass?

  • Q. When I select the box that says I have a pass I am not receiving any schedules, but when I do not select the box that says I have a pass I receive schedules. Why can't I book a reservation with a Pass?

  • Q. What is a travel day?

  • Q. What is the Swiss Card?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. What does 4 days in 2-months mean?

  • Q. How do I validate, or activate, my railpass?

  • Q. Is it possible to purchase a 2nd Class Eurail Select Pass instead of a 1st Class Eurail Select Pass?

  • Q. If I'm traveling through a country not included on Eurail Select Pass, can I add that country to the pass?

  • Q. I've purchased a single country pass. What do I do if I decide to visit an additional, bordering country?

  • Q. What is the difference between a Eurail Select Pass and a "point to point" ticket?

  • Q. What is a Eurail Italy Pass?

  • Q. Do I need to make reservations if I have a Pass?

  • Q. What is the BritRail Family Pass?

  • Q. Can I buy my Eurail Select Pass once in Europe?

  • Q. Can I buy my Swiss pass once in Switzerland?

  • Q. Are there special or discounted fares associated with a Select Pass?

  • Q. Which trains does the Eurail Italy pass cover?

  • Q. What is the difference between a Swiss pass and a point to point ticket?

  • Q. Do you offer Senior discounts on rail passes?

  • Q. What is the difference between a consecutive-day pass and a Flexipass?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. Are there discounts for multiple people travelling together?

  • Q. Where can I use my Eurail Italy pass?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. What is a Eurail select pass?

  • Q. Are there student discounts?

  • Q. How much are prices on railpasses for children? How much are rail fares for children?

  • Q. How do I make a reservation with a pass?

  • Q. What are the differences between Eurail Global Pass and Eurail Select Pass?

  • Q. What is the difference between a Eurail Italy pass and a point to point ticket?

  • Q. Can I also travel within the countries on my pass?

  • Q. Is a railpass transferable to another person in the event the passholder is not able to travel?

  • Q. How can I validate my Swiss Travel Pass?

  • Q. How is a railpass day calculated?

  • Q. How many days constitute a railpass month?

  • Q. Can I get a refund on my partially used railpass?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. What is a Swiss Pass?

  • Q. In which train is the Eurail Select Pass available?

  • Q. What trains do the Swiss pass cover?

  • Q. How far in advance can I buy my pass?

  • Q. What is a passholder fare?

  • Q. When does my railpass start?

  • Q. Would I qualify for a railpass if I have a European passport, but am a permanent resident of another country?

  • Q. Can I get a discount on train travel in Great Britain when I purchase a Eurail or Eurail Select Pass?

  • Q. What is a youth pass?

  • Q. Can I buy my Eurail Italy pass once in Italy?

  • Q. Is a railpass valid for travel on city transportation systems?

  • Q. How can I validate my Eurail Select Pass?

Browse our FAQ


  • Q. How to book 2 passengers who want to share a compartment?

  • Q. Can tickets be sent outside my country of residence?

  • Q. What does Gender Specific mean?

  • Q. What can I expect when I travel on an overnight train?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. How to book 3 passengers that don't all want to share the same compartment?

  • Q. Can a seat reservation be made with a 2nd Class ticket?

  • Q. Are overnight train accommodations expensive?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. Does a 1st Class ticket guarantee you a seat on the train?

  • Q. How to book 4 passengers who don't want to Share a compartment?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. How to book 1 passenger?

  • Q. Where can I find train schedules?

  • Q. How to book 2 passengers who don't want to share a compartment?

  • Q. How to book 5 passengers?

  • Q. Do you have electronic ticketing?

  • Q. Should tickets be purchased prior to your departure date?

  • Q. How to book 3 passengers who want to share a compartment?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q. Can a sleeper reservation date be changed?

  • Q. What are the differences between a Single, Double, T2, T3, T4, and couchette on overnight trains?

  • Q. How do I find Train Tickets and Schedules on the website?

  • Q. What types of sleeping accommodations are available on overnight trains?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. Will there be shower facilities on the train?

  • Q. How to book 4 passengers who want to share a room/rooms?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. What are the benefits of taking an overnight train?

  • Q. What type of accommodation am I able to travel in if I have a railpass?

Browse our FAQ


  • Q. Can I get a refund on my partially used railpass?

  • Q.What is 3D Secure Payment?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. Do you offer discounts to students with an international student identification card?

  • Q. How do I obtain a refund?

  • Q. What is the policy regarding children's accommodations on overnight trains?

Browse our FAQ


  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

Browse our FAQ


  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

  • P. How do I know what my e-ticket is ?

  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

  • Q. How do I get from the airport to a downtown train station?

  • Q. Is it easy to find stations in European Cities, where are they located?

  • Q. Do you send out maps? Where can I find a railway map?

  • Q. What do I need in order to retrieve my e-ticket ?

  • Q. How do we get on a train?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • Q. On which routes will I use a French self service kiosk ?

  • Q. Are lockers and luggage storage available at all major train stations?

  • Q. On which routes will I use a Eurostar self service kiosk ?

Browse our FAQ


  • Q. On which routes will I use a French self service kiosk ?

  • Q. Do you have electronic ticketing?

  • Q. What do I need in order to retrieve my e-ticket ?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • Q. How do I find Train Tickets and Schedules on the website?

  • P. How do I know what my e-ticket is ?

  • Q. On which routes will I use a Eurostar self service kiosk ?

Browse our FAQ


  • Q. Do you offer commission on all products booked online?

  • Q. How do I create a travel agent login?

  • Q.Will I receive a client version of the invoice from Rail Europe?

  • Q. How can I find out which commission structure applies to my order?

  • Q. Forgot Password? Login problems?

  • Q. How do I order Rail Europe brochures for my travel agency?

  • Q. How can I access on-demand training videos, online training registration, and webinars?

  • Q. How do I get sales support assistance?

Browse our FAQ


Have a question? Need Help?

Get personalized help from our experts and other helpful travellers on our community forum.

Contact Rail Europe

If the FAQs and forum didn't answer your question, you can always contact Rail Europe.