• Q. What is the difference between 1st and 2nd class on the AVE (Madrid to Cordoba & Seville)?

  • Q. What are the main destinations Thalys trains connect to?

  • Q. What are the main destinations Lyria trains connect to?

  • Q. How many classes of travel does Eurostar offer?

  • Q. How far in advance can I book Thalys tickets?

  • Q. How many pieces of luggage are we permitted to carry on Eurostar?

  • Q. Do I need to book my Thalys ticket?

  • Q. How shall I retrieve my Lyria tickets?

  • Q. How many classes does AVE train offer?

  • Q. How many luggage can I carry on-board Frecciarossa trains?

  • Q. How often does Eurostar run?

  • Q. How many luggage can I carry on-board Eurostar?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q. How far in advance can I book an ICE train?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q.Are lockers and luggage storage available at all major train stations?

  • Q. How shall I retrieve my ICE train tickets?

  • Q. How far in advance can I book a Lyria ticket?

  • Q.Can I bring my bike on the train?

  • Q. How many classes of travel does Thalys offer?

  • Q. How many luggage can I carry onboard an ICE train?

  • Q. Under train tickets and schedules, does the fare represent a per person rate or total for everyone?

  • Q. When do I need to check-in before boarding a Frecciarossa trains?

  • Q. How old do you have to be to qualify for Senior Fare on Eurostar?

  • Q. How far in advance can I book a TGV ticket?

  • Q. Do I need to book my AVE ticket train?

  • Q.Can I get off the train for a few hours and then get back on later that day if I'm holding a train ticket?

  • Q. What are the main destinations TGV trains connect to?

  • Q. How shall I retrieve my AVE tickets?

  • Q. When do I need to check in before boarding a Eurostar train?

  • Q. What is the difference between 1st and 2nd class on the Eurostar (London to Paris or Brussels)?

  • Q. When do I need to check in before boarding an AVE train?

  • Q. How long in advance can you book a Eurostar ticket?

  • Q. Is there a catering service on Thalys trains?

  • Q. What is the minimum time allowed for check-in on Eurostar?

  • Q. How many classes of travel does Lyria offer?

  • Q. How shall I retrieve my TGV tickets?

  • Q. Will there be a toilet on the train?

  • Q. What are the main destinations Frecciarossa trains connect to?

  • Q. What is the difference between Premier, Comfort Flexi, Comfort, Freedom and Economy selection?

  • Q. Do I need to book my Frecciarossa ticket train?

  • Q. How far in advance can I book a Frecciarossa ticket?

  • Q. How many luggage can I carry on-board Lyria?

  • Q.How do we get on a train?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. What is the difference between 1st and 2nd class on the TGV Med (Geneva to Nice & Marseille)?

  • Q. How shall I retrieve my Eurostar tickets?

  • Q. What is the difference between 1st and 2nd class on the TGV East (Paris to Stuttgart)?

  • Q. What are the differences between Full Fare, Leisure Fare, Youth Fare, Passholder Fare and Senior Fare on Eurostar?

  • Q. What is the difference between 1st and 2nd class on the Thalys (Paris to Brussels and Amsterdam)?

  • Q. How many luggage can I carry on-board TGV?

  • Q. Is there a catering service onboard AVE trains?

  • Q. Do I need to book my Lyria ticket?

  • Q.Is there a nonsmoking section on the train?

  • Q.What is the difference between 1st Class and 2nd Class accommodations?

  • Q. When do I need to check in before boarding a Thalys train?

  • Q.Are dogs allowed on the train?

  • Q. How many classes does ICE train offer?

  • Q. How shall I retrieve my Thalys tickets?

  • Q. Is there a catering service in ICE train?

  • Q. Where can I find timetable information?

  • Q. When do I need to check in before boarding an ICE train?

  • Q. Is there a limit for luggage on trains?

  • Q.How frequently do the Gatwick Express and Heathrow Express run?

  • Q. Do I need to book my Eurostar ticket?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. How many classes of travel does TGV offer?

  • Q. How many luggage can I carry onboard AVE trains?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. Is there a catering service on TGV trains?

  • Q.Can I request a seat facing forward?

  • Q. Do I need to book my TGV ticket?

  • Q. What are the main destinations Eurostar trains connect to?

  • Q. How far in advance can I book my AVE tickets?

  • Q. When do I need to check-in before boarding a Lyria train?

  • Q.Which station does the Heathrow Express arrive into?

  • Q. What are the main destinations AVE trains connect to?

  • Q.Which station does the Gatwick Express arrive into?

  • Q. Can a passenger take a car on Eurostar?

  • Q. Should Eurostar, Thalys and other High Speed Train tickets be purchased prior to your departure date?

  • Q. Do I have to reserve a seat on a high-speed train?

  • Q. Do I need to book my ICE train ticket?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. Is there a catering service on Eurostar trains?

  • Q. What are the main destinations ICE trains connect to?

  • Q. What is the difference between 1st and 2nd class on the TGV France-Italy?

  • Q. Is there a catering service onboard Frecciarossa?

  • Q. When do I need to check-in before boarding a TGV train?

  • Q. Is there a catering service on Lyria trains?

  • Q. How many classes does Frecciarossa offer?

  • Q. Is Eurostar included with my railpass?

  • Q. On Eurostar, what are the differences between the Business Premier, Leisure Select, and Standard Classes of service?

  • Q.Do trains offer facilities for handicapped passengers?

  • Q.Are dining cars available on all trains in Europe?

  • Q. How many luggage can I carry on-board Thalys?

  • Q. When are meals served on Eurostar?

Browse our FAQ


  • Q. How is a railpass day calculated?

  • Q. In which train is the Eurail Select Pass available?

  • Q. Is a railpass transferable to another person in the event the passholder is not able to travel?

  • Q. When I select the box that says I have a pass I am not receiving any schedules, but when I do not select the box that says I have a pass I receive schedules. Why can't I book a reservation with a Pass?

  • Q. Are there special or discounted fares associated with a Select Pass?

  • Q. What trains do the Swiss pass cover?

  • Q. How can I validate my Eurail Select Pass?

  • Q. Which trains does the Eurail Italy pass cover?

  • Q. What is a Eurail Italy Pass?

  • Q. Are there any special or discounted fares associated with a Eurail Italy pass?

  • Q. Does the passenger's name on the pass need to match the name on the passport?

  • Q. Is it possible to avoid reservations or extra charges?

  • Q. How do I make a reservation with a pass?

  • Q. What is a travel day?

  • Q. What is the difference between a Eurail Select Pass and a "point to point" ticket?

  • Q. What are the differences between Eurail Global Pass and Eurail Select Pass?

  • Q. What is a travel day?

  • Q. Are there student discounts?

  • Q. What is a youth pass?

  • Q. Do bonuses take up 1 day on a railpass?

  • Q. What is a Swiss Pass?

  • Q. Which countries are valid on the Select pass?

  • Q. Which countries are valid on the Global pass?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. What is the Swiss Card?

  • Q. I've purchased a single country pass. What do I do if I decide to visit an additional, bordering country?

  • Q. Where can I use my Eurail Italy pass?

  • Q. What is the Swiss Family Card?

  • Q. Where can I use my Eurail Select Pass?

  • Q. How can I validate my Swiss Travel Pass?

  • Q. Do I need to make reservations if I have a Pass?

  • Q. Can I also travel within the countries on my pass?

  • Q. Is it possible to purchase a 2nd Class Eurail Select Pass instead of a 1st Class Eurail Select Pass?

  • Q. How much are prices on railpasses for children? How much are rail fares for children?

  • Q. Is a railpass valid for travel on city transportation systems?

  • Q. How can I validate my Eurail Italy pass?

  • Q. How far in advance can I buy my pass?

  • Q. How can I check whether I need reservations?

  • Q. Can I buy my Eurail Italy pass once in Italy?

  • Q. Which number of travel days should I buy? What is the best pass for me?

  • Q. Can I go back and forth between the countries that are on my pass?

  • Q. Can I have some special or discounted fares with my Swiss pass?

  • Q. Is Eurostar included with my railpass?

  • Q. What is a travel day?

  • Q. What does 4 days in 2-months mean?

  • Q. How do I validate, or activate, my railpass?

  • Q. If I'm traveling through a country not included on Eurail Select Pass, can I add that country to the pass?

  • Q. Are there family passes?

  • Q. What is the difference between a Eurail Italy pass and a point to point ticket?

  • Q. Can I get a refund on my partially used railpass?

  • Q. Do you offer Senior discounts on rail passes?

  • Q. Can I get a discount on train travel in Great Britain when I purchase a Eurail or Eurail Select Pass?

  • Q. What is the BritRail Family Pass?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. What is a passholder fare?

  • Q. Can I buy my Eurail Select Pass once in Europe?

  • Q. What is a Eurail select pass?

  • Q. Can I buy my Swiss pass once in Switzerland?

  • Q. What is the difference between a Swiss pass and a point to point ticket?

  • Q. How many days constitute a railpass month?

  • Q. What is the difference between a consecutive-day pass and a Flexipass?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. What does validation mean?

  • Q. Can I buy my pass in Europe?

  • Q. When does my railpass start?

  • Q. Are there discounts for multiple people travelling together?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. Would I qualify for a railpass if I have a European passport, but am a permanent resident of another country?

  • Q. Where can I use my Swiss pass?

Browse our FAQ


  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. How to book 2 passengers who want to share a compartment?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. What are the differences between a Single, Double, T2, T3, T4, and couchette on overnight trains?

  • Q. How to book 2 passengers who don't want to share a compartment?

  • Q. Are overnight train accommodations expensive?

  • Q. How do I find Train Tickets and Schedules on the website?

  • Q. How to book 5 passengers?

  • Q. Does a 1st Class ticket guarantee you a seat on the train?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q. Can a seat reservation be made with a 2nd Class ticket?

  • Q. Should tickets be purchased prior to your departure date?

  • Q. What are the benefits of taking an overnight train?

  • Q. Can a sleeper reservation date be changed?

  • Q. How to book 1 passenger?

  • Q. What can I expect when I travel on an overnight train?

  • Q. Do you have electronic ticketing?

  • Q. What type of accommodation am I able to travel in if I have a railpass?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. Where can I find train schedules?

  • Q. How to book 3 passengers that don't all want to share the same compartment?

  • Q. How to book 4 passengers who don't want to Share a compartment?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. What does Gender Specific mean?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. How to book 4 passengers who want to share a room/rooms?

  • Q. Will there be shower facilities on the train?

  • Q. Can tickets be sent outside my country of residence?

  • Q. How to book 3 passengers who want to share a compartment?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. What types of sleeping accommodations are available on overnight trains?

Browse our FAQ


  • Q. How do I obtain a refund?

  • Q. What is the policy regarding children's accommodations on overnight trains?

  • Q.What is 3D Secure Payment?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. Do you offer discounts to students with an international student identification card?

  • Q. Can I get a refund on my partially used railpass?

Browse our FAQ


  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

Browse our FAQ


  • Q. How do we get on a train?

  • Q. On which routes will I use a Eurostar self service kiosk ?

  • Q. Is it easy to find stations in European Cities, where are they located?

  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

  • Q. What do I need in order to retrieve my e-ticket ?

  • P. How do I know what my e-ticket is ?

  • Q. On which routes will I use a French self service kiosk ?

  • Q. Do you send out maps? Where can I find a railway map?

  • Q. How do I get from the airport to a downtown train station?

  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

  • Q. Are lockers and luggage storage available at all major train stations?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

Browse our FAQ


  • Q. How do I find Train Tickets and Schedules on the website?

  • P. How do I know what my e-ticket is ?

  • Q. Do you have electronic ticketing?

  • Q. On which routes will I use a Eurostar self service kiosk ?

  • Q. What do I need in order to retrieve my e-ticket ?

  • Q. On which routes will I use a French self service kiosk ?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

Browse our FAQ


  • Q. How do I get sales support assistance?

  • Q.Will I receive a client version of the invoice from Rail Europe?

  • Q. How do I create a travel agent login?

  • Q. How do I order Rail Europe brochures for my travel agency?

  • Q. Forgot Password? Login problems?

  • Q. How can I find out which commission structure applies to my order?

  • Q. Do you offer commission on all products booked online?

  • Q. How can I access on-demand training videos, online training registration, and webinars?

Browse our FAQ


Have a question? Need Help?

Get personalized help from our experts and other helpful travellers on our community forum.

Contact Rail Europe

If the FAQs and forum didn't answer your question, you can always contact Rail Europe.