• Q. Is there a catering service on Eurostar trains?

  • Q. How long in advance can you book a Eurostar ticket?

  • Q. On Eurostar, what are the differences between the Business Premier, Leisure Select, and Standard Classes of service?

  • Q. How far in advance can I book a TGV ticket?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q.Can I request a seat facing forward?

  • Q. How many classes of travel does Thalys offer?

  • Q. What are the main destinations TGV trains connect to?

  • Q. How far in advance can I book a Frecciarossa ticket?

  • Q. Do I need to book my ICE train ticket?

  • Q. What are the main destinations Thalys trains connect to?

  • Q. How many luggage can I carry onboard AVE trains?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. Should Eurostar, Thalys and other High Speed Train tickets be purchased prior to your departure date?

  • Q. Is there a catering service onboard AVE trains?

  • Q. When do I need to check in before boarding an ICE train?

  • Q. What is the difference between 1st and 2nd class on the TGV East (Paris to Stuttgart)?

  • Q. Do I need to book my Lyria ticket?

  • Q. When are meals served on Eurostar?

  • Q. How many classes of travel does Lyria offer?

  • Q. When do I need to check-in before boarding a Lyria train?

  • Q. What is the difference between 1st and 2nd class on the TGV Med (Geneva to Nice & Marseille)?

  • Q. How far in advance can I book an ICE train?

  • Q. What are the main destinations Lyria trains connect to?

  • Q. Is there a catering service onboard Frecciarossa?

  • Q.Can I get off the train for a few hours and then get back on later that day if I'm holding a train ticket?

  • Q. Is there a limit for luggage on trains?

  • Q. What is the difference between 1st and 2nd class on the TGV France-Italy?

  • Q.Which station does the Gatwick Express arrive into?

  • Q.How do we get on a train?

  • Q. When do I need to check in before boarding a Eurostar train?

  • Q. Will there be a toilet on the train?

  • Q. When do I need to check in before boarding a Thalys train?

  • Q. How far in advance can I book my AVE tickets?

  • Q. How old do you have to be to qualify for Senior Fare on Eurostar?

  • Q. How many luggage can I carry on-board Thalys?

  • Q. Can a passenger take a car on Eurostar?

  • Q. What are the main destinations ICE trains connect to?

  • Q.Can I bring my bike on the train?

  • Q. What are the main destinations Eurostar trains connect to?

  • Q. How many luggage can I carry on-board TGV?

  • Q. What are the main destinations Frecciarossa trains connect to?

  • Q. What is the minimum time allowed for check-in on Eurostar?

  • Q. How far in advance can I book a Lyria ticket?

  • Q. How shall I retrieve my Thalys tickets?

  • Q. When do I need to check-in before boarding a TGV train?

  • Q.Are lockers and luggage storage available at all major train stations?

  • Q. When do I need to check in before boarding an AVE train?

  • Q. Do I need to book my Thalys ticket?

  • Q. What is the difference between 1st and 2nd class on the Eurostar (London to Paris or Brussels)?

  • Q. How shall I retrieve my Lyria tickets?

  • Q. How many luggage can I carry on-board Lyria?

  • Q. What is the difference between 1st and 2nd class on the Thalys (Paris to Brussels and Amsterdam)?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. How many luggage can I carry on-board Frecciarossa trains?

  • Q.Are dogs allowed on the train?

  • Q. How many classes does Frecciarossa offer?

  • Q. Do I need to book my Frecciarossa ticket train?

  • Q.Do trains offer facilities for handicapped passengers?

  • Q.Is there a nonsmoking section on the train?

  • Q.Are dining cars available on all trains in Europe?

  • Q. Do I need to book my Eurostar ticket?

  • Q.Which station does the Heathrow Express arrive into?

  • Q.How frequently do the Gatwick Express and Heathrow Express run?

  • Q.What is the difference between 1st Class and 2nd Class accommodations?

  • Q. Do I need to book my TGV ticket?

  • Q. What are the differences between Full Fare, Leisure Fare, Youth Fare, Passholder Fare and Senior Fare on Eurostar?

  • Q. Where can I find timetable information?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q. Is Eurostar included with my railpass?

  • Q. Is there a catering service on TGV trains?

  • Q. How shall I retrieve my AVE tickets?

  • Q. How many classes does ICE train offer?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. Is there a catering service on Thalys trains?

  • Q. When do I need to check-in before boarding a Frecciarossa trains?

  • Q. How many classes of travel does Eurostar offer?

  • Q. How many classes of travel does TGV offer?

  • Q. How many luggage can I carry on-board Eurostar?

  • Q. What are the main destinations AVE trains connect to?

  • Q. How many pieces of luggage are we permitted to carry on Eurostar?

  • Q. What is the difference between 1st and 2nd class on the AVE (Madrid to Cordoba & Seville)?

  • Q. Do I need to book my AVE ticket train?

  • Q. How shall I retrieve my Eurostar tickets?

  • Q. Under train tickets and schedules, does the fare represent a per person rate or total for everyone?

  • Q. How often does Eurostar run?

  • Q. How many luggage can I carry onboard an ICE train?

  • Q. What is the difference between Premier, Comfort Flexi, Comfort, Freedom and Economy selection?

  • Q. How shall I retrieve my TGV tickets?

  • Q. Is there a catering service on Lyria trains?

  • Q. How far in advance can I book Thalys tickets?

  • Q. How shall I retrieve my ICE train tickets?

  • Q. Is there a catering service in ICE train?

  • Q. Do I have to reserve a seat on a high-speed train?

  • Q. How many classes does AVE train offer?

Browse our FAQ


  • Q. Is a railpass transferable to another person in the event the passholder is not able to travel?

  • Q. What is the difference between a consecutive-day pass and a Flexipass?

  • Q. In which train is the Eurail Select Pass available?

  • Q. Is it possible to avoid reservations or extra charges?

  • Q. How much are prices on railpasses for children? How much are rail fares for children?

  • Q. Do you offer Senior discounts on rail passes?

  • Q. Where can I use my Eurail Select Pass?

  • Q. What is a youth pass?

  • Q. Can I also travel within the countries on my pass?

  • Q. Do I need to make reservations if I have a Pass?

  • Q. What is a travel day?

  • Q. What does 4 days in 2-months mean?

  • Q. When does my railpass start?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. Which countries are valid on the Global pass?

  • Q. If I'm traveling through a country not included on Eurail Select Pass, can I add that country to the pass?

  • Q. How is a railpass day calculated?

  • Q. What is a travel day?

  • Q. What is a Eurail Italy Pass?

  • Q. Do bonuses take up 1 day on a railpass?

  • Q. What is the difference between a Swiss pass and a point to point ticket?

  • Q. Are there any special or discounted fares associated with a Eurail Italy pass?

  • Q. What is the difference between a Eurail Italy pass and a point to point ticket?

  • Q. How can I validate my Eurail Select Pass?

  • Q. What is the Swiss Family Card?

  • Q. How many days constitute a railpass month?

  • Q. Is a railpass valid for travel on city transportation systems?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. What is the BritRail Family Pass?

  • Q. I've purchased a single country pass. What do I do if I decide to visit an additional, bordering country?

  • Q. Which trains does the Eurail Italy pass cover?

  • Q. What does validation mean?

  • Q. What is the Swiss Card?

  • Q. How do I validate, or activate, my railpass?

  • Q. What are the differences between Eurail Global Pass and Eurail Select Pass?

  • Q. Would I qualify for a railpass if I have a European passport, but am a permanent resident of another country?

  • Q. How can I validate my Swiss Travel Pass?

  • Q. How can I validate my Eurail Italy pass?

  • Q. When I select the box that says I have a pass I am not receiving any schedules, but when I do not select the box that says I have a pass I receive schedules. Why can't I book a reservation with a Pass?

  • Q. Can I get a discount on train travel in Great Britain when I purchase a Eurail or Eurail Select Pass?

  • Q. Does the passenger's name on the pass need to match the name on the passport?

  • Q. What is a travel day?

  • Q. Are there discounts for multiple people travelling together?

  • Q. How far in advance can I buy my pass?

  • Q. Can I buy my Eurail Italy pass once in Italy?

  • Q. Can I get a refund on my partially used railpass?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. What is a Eurail select pass?

  • Q. What trains do the Swiss pass cover?

  • Q. Can I buy my Swiss pass once in Switzerland?

  • Q. Are there family passes?

  • Q. Is Eurostar included with my railpass?

  • Q. Can I have some special or discounted fares with my Swiss pass?

  • Q. Can I buy my pass in Europe?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. Can I buy my Eurail Select Pass once in Europe?

  • Q. What is the difference between a Eurail Select Pass and a "point to point" ticket?

  • Q. Are there special or discounted fares associated with a Select Pass?

  • Q. Where can I use my Eurail Italy pass?

  • Q. Can I go back and forth between the countries that are on my pass?

  • Q. Are there student discounts?

  • Q. Where can I use my Swiss pass?

  • Q. How do I make a reservation with a pass?

  • Q. What is a passholder fare?

  • Q. How can I check whether I need reservations?

  • Q. Is it possible to purchase a 2nd Class Eurail Select Pass instead of a 1st Class Eurail Select Pass?

  • Q. Which number of travel days should I buy? What is the best pass for me?

  • Q. What is a Swiss Pass?

  • Q. Which countries are valid on the Select pass?

Browse our FAQ


  • Q. How to book 4 passengers who want to share a room/rooms?

  • Q. What is the difference between 1st and 2nd class on the Talgo Day ?

  • Q. What is the difference between 1st and 2nd class on the Spanish day trains ?

  • Q. How to book 3 passengers that don't all want to share the same compartment?

  • Q. How to book 3 passengers who want to share a compartment?

  • Q. Will there be shower facilities on the train?

  • Q. What are the differences between a Single, Double, T2, T3, T4, and couchette on overnight trains?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?

  • Q. Can a seat reservation be made with a 2nd Class ticket?

  • Q. Where can I find train schedules?

  • Q. Does a 1st Class ticket guarantee you a seat on the train?

  • Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?

  • Q. How to book 2 passengers who want to share a compartment?

  • Q. Are overnight train accommodations expensive?

  • Q. What is the difference between 1st and 2nd class on the Talgo 200 ?

  • Q. How to book 5 passengers?

  • Q. What are the benefits of taking an overnight train?

  • Q. How to book 1 passenger?

  • Q. How to book 2 passengers who don't want to share a compartment?

  • Q. If I take an overnight train, do I have to use 2 days on my pass?

  • Q. Can a sleeper reservation date be changed?

  • Q. What type of accommodation am I able to travel in if I have a railpass?

  • Q. Should tickets be purchased prior to your departure date?

  • Q. What does Gender Specific mean?

  • Q. What types of sleeping accommodations are available on overnight trains?

  • Q. Do you have electronic ticketing?

  • Q. What can I expect when I travel on an overnight train?

  • Q. What is the difference between 1st Class and 2nd Class accommodations?

  • Q. Can tickets be sent outside my country of residence?

  • Q. How do I find Train Tickets and Schedules on the website?

  • Q. How to book 4 passengers who don't want to Share a compartment?

Browse our FAQ


  • Q. What is the policy regarding children's accommodations on overnight trains?

  • Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?

  • Q. How do I obtain a refund?

  • Q. Can I get a refund on my partially used railpass?

  • Q. Do you offer discounts to students with an international student identification card?

  • Q.What is 3D Secure Payment?

Browse our FAQ


  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

Browse our FAQ


  • Q. What do I need in order to retrieve my e-ticket ?

  • P. How do I know what my e-ticket is ?

  • Q. How do we get on a train?

  • Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

  • Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?

  • Q. On which routes will I use a French self service kiosk ?

  • Q. Is it easy to find stations in European Cities, where are they located?

  • Q. On which routes will I use a Eurostar self service kiosk ?

  • Q. How do I get from the airport to a downtown train station?

  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • Q. Are lockers and luggage storage available at all major train stations?

  • Q. Do you send out maps? Where can I find a railway map?

Browse our FAQ


  • Q. How to retrieve my e-ticket ("Print @ the station" ticket)

  • Q. What do I need in order to retrieve my e-ticket ?

  • Q. Do you have electronic ticketing?

  • Q. On which routes will I use a Eurostar self service kiosk ?

  • Q. On which routes will I use a French self service kiosk ?

  • Q. How do I find Train Tickets and Schedules on the website?

  • P. How do I know what my e-ticket is ?

Browse our FAQ


Have a question? Need Help?

Get personalized help from our experts and other helpful travellers on our community forum.

Contact Rail Europe

If the FAQs and forum didn't answer your question, you can always contact Rail Europe.