Eurail Portugal Pass

• Q. Are lockers and luggage storage available at all major train stations?

  A. Most major train stations have lockers or luggage storage available at an additional cost. Make sure you have some change available if you are planning to use a locker. We have information about luggage storage on our train station information pages.

• Q. When I select the box that says I have a pass I am not receiving any schedules, but when I do not select the box that says I have a pass I receive schedules. Why can't I book a reservation with a Pass?

  A. The train you are requesting does not offer reservations. Please note the train time for your travel information. To board this train you will need your pass and can take any available seat.

• Q. Are lockers and luggage storage available at all major train stations?

  A. Most major train stations have lockers or luggage storage available at an additional cost. Make sure you have some change available if you are planning to use a locker.

• Q. When do I need to check-in before boarding a Lyria train?

  A. When travelling to Switzerland, or departing from this country, your ticket does not need to be punched. Ticket inspectors will check your ticket during your Lyria journey. You should be able to produce currently valid proof of eligibility for the fare you have chosen at any time.

• Q. Under train tickets and schedules, does the fare represent a per person rate or total for everyone?

  A. Our "Train Tickets and Schedules" section calculates the total cost of your outbound journey first, and it includes the cost for the number of people that you specify. Once you choose an outbound journey, the costs of the return journey appear.

• Q. How shall I retrieve my Eurostar tickets?

  A. You can print your tickets from the convenience of your home or you can retrieve them from self-service machines in London St Pancras, Brussels Midi or Paris Nord station before boarding your Eurostar train.

• Q. How to book 5 passengers?

  A. In order to accommodate a group of 5 travelers, you will need to do 2 separate requests.
  You have the following options:
  * 2 passengers in a double, and the other 3 in a T3 compartment (if offered).
  * 4 passengers in a T4 (if offered) and 1 passenger in a single.
  * 4 passengers split into 2 double compartments, and 1 passenger in a single.
  * Reserve all 5 in a T6 compartment.
  Options a, b, and c will need to be requested separately as it has been broken down. Option d can be requested all at once.

• Q. What is the difference between 1st and 2nd class on the TGV Med (Geneva to Nice & Marseille)?

  A. First class on the TGV Medoffers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.

  Second class on the TGV Med offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.

• Q. Can I have some special or discounted fares with my Swiss pass?

  A. You can get free (or cheap) boat trips, discounts on rail travel, free admission in museums, a 50% discount on mountain top excursions and more. You can obtain these benefits locally by showing your Swiss pass, or you can contact the specific benefit company in advance. The discount benefits apply during the validity of your Swiss pass, whereas free passage on trains, buses or ferries is only valid on travel days.

• Q. What is 3D Secure Payment?

  A. Your payment details will be encoded and sent using a secure connection. You can check the security details by clicking with your right mouse button on the payment page and then selecting ‘Properties’.
  A window will pop up containing all connection data. The ‘Connection’ field shows that an SSL connection is used. Your credit card information, including the number and expiration date, will not be stored.

Browse our FAQ

0 10 20 30 40 50 60 70 80 ...