Disney® Magic Ticket

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The holiday destination to live your dreams


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Enjoy a magical and full day experience and discover 2 Disney Parks on the same day: Disneyland® Park where dreams and fairy tales come true, and Walt Disney Studios® Park, a fascinating world of movies, animation and television.

Disneyland® Paris Parks are situated in Marne-la-Vallée, 32 km east from Paris. The parks are easily accessible by train. Local trains (RER A) from Paris take only 35 minutes to reach the heart of Disneyland® Paris. Eurostar, TGV® and TGV Brussels-France also serve Marne-la-Vallée station.

What you get

 1 day visit
 Valid in 2 Parks
 Visit all you can in Disneyland® Park
 Visit all you can in Walt Disney Studios® Park

Pass fares

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How to activate the Disney® Magic Ticket?

Once you have booked your Disney® Magic Ticket on our website, you will receive a voucher by mail. You must exchange this voucher at Disneyland® Paris, within 6 months from the date of purchase.

Voucher exchange location

Disneyland® Paris
Avenue du parc
77777, Chessy
By train: RER A (Marne la Vallée-Chessy station)

Opening hours:
Monday to Friday, 10:00 am to 6:00 pm
Saturday, 10:00 am to 9:00 pm
Sunday, 10:00 am to 10:00 pm
Opening hours may vary throughout the year

Conditions of use

The Disney® Magic Ticket allows you to visit the 2 parks in 1 day. Any person living in a non-European country can buy a magic ticket. However the person should be a resident, i.e. she/he must be living more than 6 months in a non-European country.

Discount:
The price offered on this website for the Disney® Magic Ticket is at a discounted fare
Children between 3 and 11 inclusive benefit from a discounted rate
Children under 3 go free

Disney® Magic Ticket features

 Entrance to Disneyland® Park
Your dreams will come true in the Disneyland® Park. Indeed you will meet your favorite Disney heroes and heroines. Have fun in five magical lands, try amazing attractions (Space Mountains, Pirates of the Caribbean, etc.) and enjoy shows all year round.

 Entrance to Walt Disney Studios® Park
Plunge into the magical world of cinema and television. Indeed you will be able to explore four cinema studios with exciting attractions and spectacular shows.

Frequently Asked Questions


  • A. Some passes may be purchased in Europe at a higher cost. It is best to place your order before you departure to ensure that you have your paper documents in hand.


  • A.When booking your tickets, you can choose your printing option: Paper ticket, "Print @ Home" or "Print @ the station". Paper tickets are always available. Nevertheless, the other options can be unavailable, depending on the route you have chosen. Please note that for the moment, "Print @ the station" is only offered on Eurostar, ATOC and on all trains departing from France (domestic and international trains such as Thalys, TGV Lyria etc.). The "Print @ Home" option is only offered if the booking includes a Eurostar, Thalys, French Journeys or Spanish trains.


  • A. Discounted Senior rates for travelers 60 and older are available on the following passes:
     Balkan Flexipass-1st class
     BritRail Consecutive and Flexipass 1st class,
     BritRail England Consecutive and Flexipass 1st Class
     France Rail Pass, 1st Class
     Eurail Ireland Pass - 2nd Class
     Eurail Romania Pass - 1st class


  • A. In most cases, railpasses are not accepted on city transportation systems such as buses and subways. Passes will generally cover local commuter trains that are above ground.

    The exception to this is the Swiss Pass, which is valid for transportation in 37 Swiss cities.



  • A. Bookings for a Frecciarossa trains can be made up to 3 months before you depart.


  • A. Like most high-speed train services, you’ll need to reserve a seat to travel on Frecciarossa trains. For holders of Eurail Global Pass, Eurail Select Pass (including Italy) / Eurail France-Italy pass / Eurail Greece-Italy / Eurail Italy Pass, just remember that you need to validate your pass before boarding a Frecciarossa train.


  • A. To find them you only need to fill in the booking form. This is located on the home page or in the Train Tickets section. Provide us with the cities you would like to travel between and your travel date. A selection of schedules will be displayed. Select later train to see more schedules.


  • A. A Swiss pass is valid on trains operated by SBB (Schweizerische BundesBahn), the national railway company of Switzerland. For domestic trains in Switzerland operated, seat reservations are not required. Exceptions are the special scenic trains such as Bernina Express, Glacier Express, Golden Pass and Wilhelm Tell Express. For these trains, a supplement and/or seat reservation is required for Swiss Pass holders. There are also some international trains from Switzerland that require a reservation fee. Examples are the ICE International to Germany, the TGV Lyria to France and the Railjet to Budapest.


  • A. Yes, non-smoking cars are available on all trains. Most high- speed trains are now completely non-smoking and all reservations are requested in non-smoking coaches when both options are available.

    There is no smoking on all trains in France, Italy, Norway, Germany, Austria, Sweden, Belgium, Netherlands, Luxemburg, and Switzerland.



  • A. Book 1 passenger at a time, and select the Single compartment. You will need to do this step twice, once for each passenger.


  • A. Go to our train times on our Train Tickets and Schedules select the number of passengers then click the box next to "Click this box if you have a Rail Pass". All results that are displayed will show you fares that are valid for passes. To insure you select the correct fare for your pass view the details. All passes that are valid with each fare are listed in the details.


  • A. A Eurail Select Pass offers you unlimited travel on the national rail networks of any 3, 4 or 5 adjoining countries that are connected by train or ship. These countries are to be chosen from a list of 24 participating countries.


  • A. Austria, Benelux (includes Belgium, Luxembourg, Holland), Bulgaria/Serbia/Montenegro, Czech Republic, Croatia/Slovenia, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Norway, Portugal, Republic of Ireland, Romania, Spain, Sweden, and Switzerland.


  • A. You can get free (or cheap) boat trips, discounts on rail travel, free admission in museums, a 50% discount on mountain top excursions and more. You can obtain these benefits locally by showing your Swiss pass, or you can contact the specific benefit company in advance. The discount benefits apply during the validity of your Swiss pass, whereas free passage on trains, buses or ferries is only valid on travel days.


  • A. Timetables for European Train schedules can be difficult to read and determine what the trains are running. For fast and easy schedule results view our train times on our Train Tickets and Schedules page to view each route.


  • A. Toilets are easily accessible on all the trains and are usually marked with the letters WC. Toilets can usually be found at the front or back of each train car (also known as a coach), and will include a sink, toilet and a locking door.


  • A. No, but we do offer discounted rate for many of our tickets and passes for Youth passengers. To qualify for a Youth Pass, you must be under age 26 on the first day of travel.


  • A. First class on the Talgo 200 offers large, comfortable reclining seats, friendly staff to serve you drinks and light snacks at your seat and major routes have audio and video programs at your seat.

    Second class on the Talgo offers generous legroom, bar-buffet car offering a complete selection of food and beverages for purchase and major routes have audio and video programs at your seat.



  • A. Yes, you may travel as many times as you like before Midnight on a travel day.


  • A. You will be able to book your TGV tickets 90 days in advance.


  • A. AVE trains can be booked up to 60 days in advance, giving you plenty of time to plan the trip of your life is sunny Spain.


  • A. Validation of your pass is having a Rail Official at the train station stamp your pass as valid.


  • A. Simply enter 1 passenger on the request page. The results page will display 1-3 passenger rooms depending on what is available. When booking a room that has more than one bed, the compartment is shared.


  • A. Paper tickets will be sent to you by postal mail prior to departure.


  • A. Heathrow Express arrives in London’s Paddington Station.


  • A. First class on the Italian day train offers large, comfortable reclining seats, and bar-buffet car offering a complete selection of food and beverages for purchase. (on major routes)

    Second class on the Italian day train offers generous legroom and bar-buffet car offering a complete selection of food and beverages for purchase. (on major routes)



  • A. First class on the Lyria offers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.

    Second class on the Lyria offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.



  • A. No, there are no student discounts. Discounts are offered to youth travelers instead. A youth traveler is any traveler who is 25 years of age or younger.


  • A. Yes, we recomand that you would purchase tickets and make your seat reservations prior to your departure so you can avoid fully booked trains and disrupting your travel plans.


  • A. Many passes offer travel days that are flexible. The 4 days of travel allow the traveler to choose the days that they want to travel in a 2 month time period.

    Example: If a pass is valid from July 1 to August 31. The traveler can then select 4 dates to travel on the train from July 1 to August 31. The days can be consecutive or non consecutive.



  • A. You will need to first figure out who wants to share, and who does not. Once you have your travel party broken down, request the number of passengers who want to share a room together and request as either a 1, 2 or 3 person room. Request each compartment separately until all passengers have been reserved in a room.


  • A. Check-in is usually open 30 minutes before AVE train leaves and is closed 2 minutes before departure. Also, bear in mind that ticket control and passport checks will occur before boarding AVE Trains. For travellers carrying Eurail Pass including Spain – just remember that you need to validate your pass prior to boarding AVE trains and get a reservation.


  • A. A travel day lasts 24 hours, in which you can take as many trains or public transport services as you wish.


  • A. Not presently but as soon as European railways introduce e-tickets, we will be able to offer them.


  • A. Due to the limited availability on overnight trains, if you must change your sleeper reservation, try to do so immediately. You can visit the local station at least 24 hours prior to the train’s departure and see what is available. Be aware that your reservation change may be subject to local service fees and/or upgrade charges. Reservations are required for sleepers and couchettes on all overnight trains and can be made up to 60 days in advance.


  • A. Finding Train Tickets and Schedules can be accomplished with just a few simple steps.
     First click on the "Train Tickets" section, located on the top of any page.
     There you will find a form asking for your departure city and arrival city and the date that you would like to travel.
     You will also be asked the approximate time that you want to travel (morning, afternoon or evening).
     If you would like to book a round trip ticket, just click on the "Round Trip" option and provide the information for your return trip on the same page.
     Once all of your information has been entered and you have clicked "Search" you will be presented with a number of results to choose from.
     First, you will want to look through the times offered to see what the best schedule for your travel.
     Once you have chosen a schedule, you should begin to look at the prices that are offered.
     Fares are typically broken down into categories, Business, Flexi First, Best Price First, Flexi Second, Best Price Second and Super Saver. Best Price First and Best Price Second are classes tickets being more restrictive in terms of flexibility. Flexi First, Flexi second and Business are classes offering more flexibility.
     Although these classifications do apply to several different train types, it is always recommended that you click on the "Details" link under each fare type to show the specific refund and exchange rules for that price.
     Once you have decided on the train and fare that you would like to purchase, click on the "select" link, which will take you to the passenger selection page.
     Once you have input your passenger information you can choose to continue shopping or proceed to the checkout process.


  • A. Train stations in Europe are very traveler friendly. Once arriving to the station there are large Departure and Arrival Boards located in the center of the most stations. Match the train number and departure time on your reservation / ticket to the train number listed on the departure board. Once you have found your train on the Departure Board, you will find a platform number where your train will be departing from.

    Upon arriving to your platform you will notice that each car (also known as a coach) number on the train is clearly indicated on the side of each coach. Check your reservation / ticket for your car/coach number. You notice the class of service will also be listed in addition to the car/coach number on the side of the train.

    Once onboard the train, you will find that similar to an airplane each seat is clearly labeled with a number. Match the seat number on your reservation / ticket number to seat number in the train car / coach.

    Train stations in Europe have international pictograms that are easy to understand and are used in international airports. These pictograms will assist you once you arrive to the station. If you still have difficulty in finding your train, the stations staff can always help point you in the right direction.



  • A. Gatwick and Heathrow Express trains run every 15 minutes.


  • A. A ticket that does not include a reservation for a specific train, does allow you to get on and off the train as much as you would like provided that your journey is completed within 2 months.

    Most tickets now include the reservations within the ticket, and do not permit the traveler to hop on or off the train If you are looking for more freedom to hop on and off the train, a railpass would be the best choice.



  • A. If you board a direct overnight train that departs after 7:00pm, then you use only 1 day on your pass. However, when marking the day of use for that train, be sure to mark the next day’s date. If your overnight train requires a train change before midnight, then you will use 2 travel days.


  • A. If you are having trouble determining what is the best pass for you, click on the blue square button " Search passes ". You’ll be helped, on line, to select the best pass for your trip.


  • A. You can make reservations to travel on TGV Lyria trains up to 3 months before your travel date. To take advantage of the best fares, always try to buy your ticket as early as possible. And when buying your TGV Lyria tickets, check what exchange and refund conditions apply. Your fare type will be clearly stated on your ticket.


  • A. With most passes the pass will start the when you get your pass validated by a rail official.


  • A. Frecciarossa trains offer two classes of travel: first class and second class. First Class ticket holders will receive a welcome drink, a snack and a daily Italian newspaper. Either travel class you may choose, you will be able to surf the Net on Frecciarossa trains using a USB key or any other portable device equipped with a Wi-Fi antenna.


  • A. Travel from London - Paris/Brussels and most of the train stations in between these 2 routes.

    For more detailed information on how to use a Eurostar self service kiosk review: How do I retrieve my e-tickets at Eurostar train stations ?



  • A. Any bonus that is free will use a travel day on your railpass. Discounted bonuses will not require the use of a travel day, but do require that the railpass is valid.


  • A. When travelling to Switzerland, or departing from this country, your ticket does not need to be punched. Ticket inspectors will check your ticket during your Lyria journey. You should be able to produce currently valid proof of eligibility for the fare you have chosen at any time.


  • A. - Business class offers the highest class of service in trains. It will include 1st seats, meals , access to lounges, and no restrictions on being exchanged.

     Flexi First class offers on day train 1st class seat , and are the most exchangeable. Night trains will offer first class couchette (shared sleeping) or sleepers and are exchangeable. Meal service may be available for purchase.

     Best Price First class day trains will also offer 1st class seats with lowest ticket prices that may have restrictions. Meal service may be available for purchase. Night trains will offer first class couchette or sleepers and lowest ticket prices that may have restrictions.

     Flexi Second day trains will offer 2nd class seats that are exchangeable. Night trains offer lower comfort couchette (shared sleeping) or sleepers and are exchangeable.

     Best Price Second day trains will offer 2nd class seats with lowest ticket prices that may have restrictions. Night trains offer lower comfort couchette (shared sleeping) or sleepers with lowest ticket prices that may have restrictions.

     Super Saver class is available on night train only and will offer reclingin seats with with lowest ticket prices that may have restrictions.



  • A. There are no check-in or customs procedures before boarding a Frecciarossa train. Though, ticket control and passport checks will occur on board Frecciarossa train.


  • A. Train stations in Europe are very traveler friendly. Once arriving to the station there are large Departure and Arrival Boards located in the center of the most stations. Match the train number and departure time on your reservation / ticket to the train number listed on the departure board. Once you have found your train on the Departure Board, you will find a platform number where your train will be departing from.

    Upon arriving to your your platform and you will notice that each car (also known as a coach) number on the train is clearly indicated on the side of each coach. Check your reservation / ticket for your car/coach number. You notice the class of service will also be listed in addition to the car/coach number on the side of the train.

    Once onboard the train, you will find that similar to an airplane each seat is clearly labeled with a number. Match the seat number on your reservation / ticket number to seat number in the train car / coach.

    Train stations in Europe have international pictograms that are easy to understand and are used in international airports. These pictograms will assist you once you arrive to the station. If you still have difficulty in finding your train, the stations staff can always help point you in the right direction.



  • A. With Lyria, you’ll be allowed two bags or suitcases plus your hand luggage. Keep in mind that there is no charge for oversize luggage on Lyria trains.


  • A. No, but you are eligible for a passholder fare on Eurostar, which travels from Paris or Brussels to London. For travel in Great Britain we offer BritRail products to help you travel around the country.


  • A. TGV offers two different classes of travel: 1st and 2nd class. Larger seats that recline electronically, power sockets for laptop or mobile phone and access to the bar buffet car are among the main features you will find in TGV first class. In second class, you will enjoy comfortable seats with also an access to the bar-buffet car where you can choose from a vast selection of dishes and beverages.


  • A. In some cases. Normally, your bicycle must be boxed and placed in a separate car, or it might have to be transported on a separate train. Extra charges may apply, and you must arrange bike transport locally. Bikes are allowed as checked luggage on the EC, IC, ICE, and TGV trains. The bike must be wrapped, with the wheels and pedals detached, and the handlebars parallel to the frame.


  • A. With a Eurail Italy pass, you can travel on all trains from Trenitalia, the Italian railway company. Just bear in mind that reservation is compulsory on-board Frecciarossa, Frecciabianca, Frecciargento, and Eurostar trains. Overnight trains also require reservation of the sleeping compartments.


  • A. A rail day lasts from midnight to midnight. You can take as many trains as you wish during this time.


  • A. All you’ll need is your e-ticket # (found on your confirmation email).

    Please note: there may be multiple e-ticket # for your itinerary.



  • A. No, travel on Eurostar requires a separate ticket. However, many rail passes include discounted rates for the Eurostar called a Passholder fare. To see a list of passes that allow these fares select "details" when viewing fares with a pass.


  • A. To obtain a refund, please return your unused, unvalidated tickets/pass to your travel agent, or send to your local Raileurope Office. Click here to get the information in our contact us section. Most tickets are required to be returned at least 3 days prior to the departure date, or to be stamped "Unused" at a rail station in Europe to be eligible for a refund. Please add a short note including the original booking number of the order. It is suggested that you send these documents by some type of traceable mail for proof of delivery, should they get lost in the mail.


  • A. Like most high-speed trains in Europe, you need to make a booking when travelling with Thalys. Passholders with passes covering the whole Thalys route (Eurail Global Pass, Eurail Select Pass including France, Benelux or Germany, depending on the route, Eurail and Benelux-France) benefit from special Passholder fares. Just bear in mind that some passes covering partially the Thalys sector like France Rail Pass but also Eurail passes including Benelux-France / France-Germany / France-Italy / France-Spain / France-Switzerland / Benelux also offer special Passholder deals. German Rail Pass is not valid on Thalys routes to Germany.


  • A. Yes all high-speed trains require reservations. Some 1st class trains include meal service in the price of your ticket.


  • A. Frecciarossa trains offer a full sit-down restaurant service, with a regularly changing menu of traditional Italian dishes. The restaurant is very modern and elegant. Alternatively, Frecciarossa trains also feature a coffee bar service offering fresh sandwiches, snacks, desserts and hot and cold beverages.


  • A. A youth pass is valid for any traveler who is 25 years of age and younger.


  • A. When travelling with Thalys, you can carry a maximum of two suitcases per paying passenger (the largest side must be equal to 85 centimetres) and one item of hand luggage.


  • A. Children 4 and under who do not need a bed travel free and do not require a sleeper reservation or a ticket. If the child is between the ages of 4 - 11 or is under 4 but will require a separate bed, then a special child’s fare will apply.


  • A. Frecciarossa trains run on the high-speed line connecting Turin to Salerno, Northern to Southern Italy and more particularly Milan, Bologna, Florence, Rome, and Naples. These trains connect Bologna to Florence in just 37 minutes and Rome to Milan in less than 3 hours. Travel time between Milan and Florence is just 1 hour and 45 minutes.


  • A. First class on the TGV France-Italy offers large, comfortable reclining seats and a bar-buffet car offering a complete selection of food and beverages for purchase.

    Second class on the TGV France-Italy offers generous legroom and bar-buffet car offering a selection of food and beverages for purchase.



  • A. The Eurail Italy Pass is the best choice if you want to spend your time exploring Italy. Eurail Italy pass is valid for one month, and the number of travel days available varies from 3 to 10 days.


  • A. Each passenger is allowed 2 pieces of luggage and 1 carry-on bag.


  • A. Gatwick Express arrives in London’s Victoria Station.


  • A. The Eurail Select Pass is valid on trains operated by the national railways of the three to five bordering countries you select. However, some trains require seat reservations. For example, for many high-speed services, international trains, scenic trains and all night trains, an advance reservation is compulsory.


  • A. We are not able to sell rail passes or tickets to residents of Europe, the UK, Morocco, Turkey or any of the countries of the former Soviet Union. If you are a resident of these countries, we will not be able to sell you one of our passes. If you are a citizen of any of these countries, but are a resident of another country, we are able to sell the rail pass or tickets to you. Passes are based on residency not citizenship, and the country of your residence will be printed on the rail pass.


  • A. The Swiss Family Card is a terrific value that allows children under 16 years of age to travel free when accompanied by a parent or legal guardian. The card is free, simply request one at the time you purchase your Swiss Pass. If you forget to mention it, then present your Swiss pass before boarding the train at any Swiss train station ticket window, at the time of validation and advise them that you need a Family Card. They will be able to provide you one.


  • A. It’s easy ! Use the self service kiosks at the rail station to retrieve your tickets in a few easy steps.


  • A. Dining cars are available on most long distance trains. Normally, you can just walk into most dining cars, sit down, and eat without a reservation, but you are welcome to make a reservation for a meal when mealtime is busy, or when the train attendant announces the opening of the dining car. If your train does not have a dining car, it is likely to offer passengers a buffet bar car. On local trains, there may be an attendant with a snack cart who travels from car to car, selling snacks and beverages.

    Train Dining cars are part of the train experience and is unrivaled by any other means of transportation. In some trains the quality of the food and the wine is up to the standard of a gourmet restaurant.



  • A. TGV Lyria offers direct, high speed services between Paris-Gare de Lyon, Dijon and cities such as Geneva, Lausanne, Basel, Neuchatel, Bern and Zurich. During winter, TGV Lyria snow train connects you directly from Paris to the charming resorts of the canton of Vaud (including Château-d’Oex, Leysin, Les Diablerets and Villars) and Valais (Verbier, CransMontana, Leukerbad, Saas-Fee and Zermatt, among others).


  • A. Yes.


  • A. ICE trains link major German cities from Cologne in the west to Berlin in the east. But they also cross borders and go into France, Switzerland, Belgium, Austria, Denmark and the Netherlands.


  • A. First class on the TGV East offers ergonomic reclining seats with head and foot rests, non-smoking coaches, individual power outlets, reading light, ability to book a taxi for your arrival with staff on the train and a restaurant car offering a selection of food and beverages for purchase.

    Second class on the TGV East offers ergonomic reclining seats with head and foot rests, non-smoking coaches and a restaurant car offering a selection of food and beverages for purchase.



  • A. You can print your Thalys ticket directly from your printer at home or retrieve it from the self-service machines available in FRANCE ONLY before boarding your Thalys train.


  • A. There are no check-in or customs procedures before boarding TGV trains. However, you must be onboard at the latest 2 minutes prior to the departure time, beyond which access to the train cannot be guaranteed. Ticket control and passport checks will occur on board the train.


  • A. Tickets and passes are neither refundable nor replaceable if stolen or lost. Refunds, when applicable, are limited to totally unused, and un-validated passes, tickets and inclusive packages. A minimum 15% cancellation charge applies. Refund amount for tickets will vary depending on the type of fare purchased. Please check the details for more specific refund policies for each ticket. For passes and packages please look at the Terms and Conditions. Sleepers: if cancelled and space released with the station of departure at least 24 hours before train departs, are generally 85% refundable. If reservation is not cancelled, no refund will be granted. Once in Europe, most tickets must be stamped as NOT USED before the Train Departure Date (for reservations) or the 1st day of validity (for tickets and passes) to be entiteled for refund. If you have already purchased your pass or tickets, please review the terms and conditions that come with your documents for specific information about the cancellation policy for each pass or ticket. To receive your refund for pass, documents must be returned to the issuing office within 6 months of the date of issuance (or 1st year depending on the pass). To receive you refund on combined tickets and reservations, they must be returned to the issuing office within 60 days. Click here to get the adress in our Contact Us section.


  • A. Sleeper accommodations vary according to amenities and the number of people occupying the compartment. The name or number advises how many beds are in each room. A couchette (pronounced "koo-SHET") is normally usually in 2nd Class. A couchette accommodates 6 passengers, male and female, and offers no amenities. Keep in mind that some compartments are gender specific unless the compartment is booked in full. For more information about sleepers please visit our how to book sleepers page.


  • A. ICE trains offer two travel classes: Standard and First. On First Class, some coaches feature individual video screens. Electric sockets for laptops or DVD players can be found in most First class carriages. Quiet zones are also reserved for passengers who want to travel in peace.


  • A. Lyria trains offer two different classes of travel. In First class, a delicious cold at-seat meal is offered to you, no matter what time you travel. A large selection of Swiss, French, international magazines and newspapers are also available for your perusal. Onboard taxi booking service is also available from Monday to Friday. Comfortable seats will welcome you in Second class where you can also enjoy the convenience of a bar-buffet car.


  • A. Depending on where you are traveling, there are two different rules regarding overnight travel. Some trains allow travelers departing after 7 PM to mark only the following day on the pass, meaning that only one travel day will be used. However, other trains will require that this travel use 2 days on your pass. It is recommended that you check the rules included in the ticket jacket included with your pass for more specific information.


  • A.We use the online services of the worldwide Global Collect network to ensure that your payment takes place as efficiently and safely as possible


  • A. Eurostar is a reservation-only service and bookings can be taken up to 6 months in advance. Also bear in mind that Eurostar is not included in the Eurail pass or France Rail Pass program but you can still get a discount on Eurostar when buying a pass.


  • A. Reservation is compulsory on TGV and if you are a pass holder, you still need to buy a TGV ticket. Among the passes available on TGV, you’ll be able to choose between Eurail Global, Eurail Select Pass or Eurail two country pass including France. France Rail Pass and France Rail Pass Premium are also among the possible options and offer last minute "Easy Access" reservations.


  • A. The pass can be purchased up to 6 months before your first travel day. The pass must be validated within 6 months of the original date of issue.


  • A. All passengers with an AVE ticket may carry up to two pieces of hand luggage, for which they will be responsible and which they must store in the designated areas. The total weight limit is 20 kg and the combined dimensions (length + width + height) of each piece of luggage must not be more than 250 cm.


  • A. Maps are provided with many multiple country passes and some single country passes. We have online maps for planning on our site.


  • A. Yes, you’ll need to reserve your place on AVE trains like in most high speed trains in Europe.


  • A. No you can’t. You need to buy your Swiss pass before coming to Europe.


  • A. Yes, you may travel as many times are you like between countries that are on your pass.


  • A. Reservation is only compulsory for ICE Trains called ICE Sprinter as these trains have special services such as a meal and newspaper. Here is the list: Hamburg HBF - Frankfurt HBF, Frankfurt HBF- Berlin HBF, Berlin HBF - Frankfurt HBF, Hamburg HBF – Koeln HBF and Koeln HBF – Hamburg HBF. Passes valid to travel within Germany cover Eurail Global and Select Passes including Germany / Eurail Germany-Benelux Pass / Eurail Germany-Denmark Pass / Eurail Germany-France / German Rail Pass.


  • A. Paper tickets will be sent to you by postal mail prior to departure.


  • A. No, Eurostar does not transport cars. You can transport your car on Le Shuttle, which carries cars through the Channel Tunnel. For reservations with Le Shuttle, please call 08705 35 35 35 or at www.eurotunnel.com.


  • A."Yes! Thanks to new means of payment on our websites, it is now possible to book your train ticket or pass and pay through payment services like PayPal, Western Union, Boleto Bancario, Moneybookers.com, eNets or BPay. The availability of those payment services depends on the customer’s country of residence."


  • A. From London to Paris and vice versa, Eurostar offers frequent service: every 30 minutes during peak hours and approximately once per hour during non-peak time. During the peak summer season, up to 24 trains run daily to Paris. From London to Brussels and vice versa, service is offered approximately every 2 hours. During summer, Eurostar offers daily service to Disneyland Paris. During winter, there is 1 train a week.