Italian trains: Frecciargento

• Q. Is there a limit for luggage on trains?

  A. The standard of amount of luggage is 2 large items per person. Trains have either overhead storage racks throughout the car, storage room behind the back of your seat or luggage areas at the end of the car. There is no porter service available and all passengers are responsible for putting their own luggage on the train. Note: Luggage kept by the passenger and placed in the luggage racks remains under the sole responsibility of the traveler. The railroads assume no responsibility in case of loss, damage, or theft.

• Q. If I take an overnight train, do I have to use 2 days on my pass?

  A. If you board a direct overnight train that departs after 7:00pm, then you use only 1 day on your pass. However, when marking the day of use for that train, be sure to mark the next day's date. If your overnight train requires a train change before midnight, then you will use 2 travel days.

• Q. How many classes of travel does Lyria offer?

  A. Lyria trains offer two different classes of travel. In First class, a delicious cold at-seat meal is offered to you, no matter what time you travel. A large selection of Swiss, French, international magazines and newspapers are also available for your perusal. Onboard taxi booking service is also available from Monday to Friday. Comfortable seats will welcome you in Second class where you can also enjoy the convenience of a bar-buffet car.

• Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?

  A. Pass/ticket holders must file a police report within twenty-four (24) hours of the incident. Pass/ticket holders may purchase a replacement rail pass or rail tickets in order to continue with his/her travel plans. Upon return to your country, pass/tickets holder must submit a request to Rail Europe within thirty (30) days including a police report, replacement passes or tickets purchased abroad, airline tickets to/from Europe. A brief explanation of the situation is also necessary to better evaluate the traveler request form.

• Q. Can I go back and forth between the countries that are on my pass?

  A. Yes, you may travel as many times are you like between countries that are on your pass.

• Q. What is the difference between 1st Class and 2nd Class accommodations?

  A. 1st Class seats often recline, there are fewer seats per car, and there is more space for luggage. On some high-speed trains, the price of a 1st Class ticket includes a meal. 1st class is generally quieter with more business and adult passengers. 2nd Class accommodations are less expensive, but not as spacious, as there are more seats per car. For trips over 2 hours we recommend that you book 1st class.

• Q. Where can I find timetable information?

  A. Timetables for European Train schedules can be difficult to read and determine what the trains are running. For fast and easy schedule results view our train times on our Train Tickets and Schedules page to view each route.

• Q. What are the main destinations Italo trains connect to?

  A. Italo trains offer high speed train services connecting the major cities of Italy such as Milano, Bologna, Firenze, Roma, Napoli, Salerno, Venezia, Torino and Padova. There are several daily connections between the main cities which are served by Italo. There are several daily connections between Milan and Roma and the number of connections will increase in the following years.

• Q. Can I have some special or discounted fares with my Swiss pass?

  A. You can get free (or cheap) boat trips, discounts on rail travel, free admission in museums, a 50% discount on mountain top excursions and more. You can obtain these benefits locally by showing your Swiss pass, or you can contact the specific benefit company in advance. The discount benefits apply during the validity of your Swiss pass, whereas free passage on trains, buses or ferries is only valid on travel days.

• Q. Where can I find train schedules?

  A. To find them you only need to fill in the booking form. This is located on the home page or in the Train Tickets section. Provide us with the cities you would like to travel between and your travel date. A selection of schedules will be displayed. Select later train to see more schedules.

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Overall appreciation

• "Quick "   Marian d.  28/09/2016
  Trains run regularly so it is easy to find a time to suit you. Comfortable seating for a 2 hour ride between Venice and Florence. Far better than driving!    Value for money  Convenience
• "Needs improvement"   Yee Peng k.  21/09/2016
  We realize the security of train is not good, anyone can just move others luggage out in between stops. I have also noticed few people encounter this security issue and they have to personally stand near the luggage storage to make sure their luggage has been stolen. Some improvement needs to be done, to make passengers feel safe. Toilet is faulty and dirty, need improvement too.    Value for money  Convenience
• "Train padova rome"   Dilbahar a.  21/09/2016
  nice and quiet journey after some standig around due to some chaos caused by a big group of travellers. Arrival in time    Value for money  Convenience
• "Roma - Bologna"   Colin s.  20/09/2016
  Train was clean. The only thing that was a problem was a lack of storage areas for bags / luggage.    Value for money  Convenience
• "Nice!"   Ceshulla r.  08/09/2016
  I will definitely book my next trip with you guys ;)    Value for money  Convenience
• "happy and enjoy"   Loke k.  07/09/2016
  Comfort trains    Value for money
• "Ease of use"   Peter b.  29/08/2016
  Was great trip. Enjoyed by all    Value for money  Convenience
• "Traveling"   Martin w.  22/08/2016
  Was fun    Value for money  Convenience
• "Ear Popping Fast Train to Rome"   Isabel p.  21/08/2016
  We booked our tickets early and so got a great deal. The train was on time and was comfortable. There were tiny luggage racks between seats every 10 seats or so, where we were able to store our luggage and keep an eye on them. We had a great view of the Italian countryside. The only discomfort we experienced was with the tunnels where our ears would pop! Otherwise, it was completely worth it and I would strongly recommend it!    Value for money  Convenience
• "WIFI "   Nurit a.  13/08/2016
  Tere was no WIFI NOT MUCH PLACE FOR LEGS    Value for money  Convenience
• "Train, a nice way to travel"   Melanie a.  12/08/2016
  We did feel a little disappointed that we got the window with the view obstructing pillar. We booked train travel to be able to see the countryside. Is there a way to avoid these seats when booking? If not there should be.    Value for money  Convenience
• "Memorable journey in Italy"   Rizal j.  05/08/2016
  Thanks to RAILEUROPE in assisting our needs during planning for the trip. Also for Italian train network, it help us capturing great moments in a beautiful Italy :) Sincerely, Rizal    Value for money  Convenience
• "Good ride"   Deepak Kumar t.  05/08/2016
  At the time of booking, the website showed that meal was included in the ticket price, but it was not. Meal was available on payment. Thus, incorrect information are being provided by Eu-rail at the time of booking. The same may be corrected.    Value for money  Convenience
• "toilet"   Eileen h.  28/07/2016
  keep it clean    Value for money  Convenience
• "First time Train Ride"   Yong Chin c.  24/07/2016
  We are first time taking this train ride. The train ride is smooth with scenery along the way. There was light refreshment served as well as on purchase. Compare to taking flight, more convenience in term of checking in time, security check and terminal located at Central of the city.    Value for money  Convenience

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